COVID-19 has changed almost every part of our lives, including dental appointments. Today, we talk about the new rules and regulations that have been put in place to make your orthodontic appointment with our Airdrie dentists as safe as possible during the COVID-19 pandemic.
Preserving Your Oral Health & Staying Safe
Many patients wonder if it’s safe to visit their dentist while COVID-19 is still with us. In late spring/early summer 2020, many restrictions were lifted in provinces across Canada and patients could see their dentist again. But you may notice your dentist’s office looks very different, and there are protocols to follow to keep staff and patients safe.
While attending orthodontic appointments is key to your oral health as you progress through orthodontic treatment, there are health questions and concerns that come up just in the act of coming in for your appointment. Because the pandemic is still happening, extra precautions are needed to ensure everyone stays safe.
New Rules & Regulations For COVID-19
For your dentist’s office to stay open during the pandemic, all updated safety rules from provincial regulating bodies and governments must be met. Dentists must adhere to this guidance, along with the most up-to-date information from their province’s Chief Medical Officer of Health when providing care. This includes:
- Scheduling appointments to allow patients to physically distance themselves. There must also be time for treatment areas to be disinfected between each appointment. Keep in mind that everyone is now on a time crunch, and that may mean you need to book an appointment further ahead or that there will be less flexibility in your dentist’s daily schedule.
- Possibly waiting outside. Depending on the office, you may be asked to wait outside and call when you arrive. You’ll be notified when it’s appropriate to enter.
- Socially distanced waiting rooms. You’ll find chairs are spaced 2 metres apart. There will be no magazines, toys, or other non-essential items as we try to reduce the number of touchable surfaces.
- Answering screening questions. Before your appointment, your dentist or their staff will ask you pre-screening questions to learn whether you have any symptoms of COVID-19. You’ll need to answer these questions again when you arrive on the day of your appointment, in addition to having your temperature taken with a touchless thermometer.
- Using hand sanitizer. When you arrive, you’ll be asked to use a 70 to 90 percent alcohol-based solution, or soap and water, upon entering or leaving the office.
- Rescheduling appointments for sick patients. If you have any flu-like symptoms (difficulty breathing, cough, fever), or may have been exposed to someone with COVID-19, please stay home. If you have an upcoming orthodontic appointment, please call your dental office to report symptoms, reschedule or inquire about other care options.
- Wearing a face mask. Except for while you are being treated, you will be asked to wear a face mask or covering while in your dentist’s office.
- Protective gear for dentists and office staff. In addition to surgical face masks, your dentist and their staff will wear correct personal protective equipment (PPE) during in-person appointments.
- Coming to your appointment alone. Plan to attend your appointment alone, as fewer people in the office is always better. Exceptions are made for children and people who require assistance. If the patient needs a parent or caregiver, that person will also be subject to all screening questions/measures.
- Paying via touchless payment. Plan to use your debit card or credit card to pay any balance owing on your appointment.
Do you have an orthodontic emergency and are wondering what to do? Call your dentist and tell them about your situation. They will be able to provide advice on which steps to take. If you need to visit the office, they will let you know if they can help you or direct you to another orthodontist or emergency clinic.
What Are Orthodontic Emergencies?
Orthodontic emergencies can involve:
- Broken orthodontic appliances, or wires poking into your cheek that you can’t fix yourself temporarily.
- Experiencing an intense amount of pain that can’t be resolved by taking over-the-counter pain medication or rinsing with saltwater to reduce inflammation.
In these situations, call our office immediately and we will do our best to see you as quickly as possible. In the meantime, ice the affected area. If part of your orthodontic appliance has broken, try to find it, and bring it along to your appointment.